If you are not satisfied with our product, the size doesn’t fit, or there is some defect you can request  return  within 30 days after your purchase. In case you want to return an item you have to do following steps:


  1. Contact us at shop@thegrifters.org and inform us that you will send us the item back.
  2. Ship the item to the address provided and cover the shipping cost.
  3. Make sure that you have packaged the item without any damages. Make sure nothing from the package we’ve sent to you is missing.
  4. Please, send the package with a tracking number.
  5. Please, send us a photo of the recipe.
  6. In case that there are missing items, or the item is damaged, we will contact you and tell you that we can’t accept the package and we will send it back to you, without a refund.
  7. If everything is fine with the package, we will refund the cost of the item minus the shipping cost to the same way you made the payment (credit/debit card, Paypal).


We are doing all we can to make you ultra-satisfied, incredibly happy and scream like a small baby once you receive your purchase. If there is something else that troubles you, don’t hesitate to send us a mail at shop@thegrifters.com . We are fulltime problem-solvers and solution-finders!




We do not offer Exchanges. Please return your item and order replacement. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange or refund.



* Packages, which are returned to us with the reason "Not Claimed" will not be a subject of a "Return". In such cases the customer needs to pay again for the shipping. The customer is also entitled to cancel the order and get a full refund for the product, but not for the shipping.