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Shipping & Payment

SHIPPING:

 

Your order will be processed and shipped the same day. Orders placed after 6 PM (GMT +02) will be shipped the next day. Orders placed on Friday, Weekends and bank holidays* will be shipped the next working day. You will receive an email confirming that your order has been dispatched. We have several shipping methods. 

 

  • Economy: 3-10 business days, with tracking number &insurance
  • Express worldwide 1-3 business days, with tracking number & with insurance
  • FREE Shipping 7-21 business days, with tracking number & with insurance

 

If you have not received your order within that time please contact shop@thegrifters.org and we will assist you.


Orders with tracking number: Personal signature of an adult will be required upon delivery.

 

IMPORTANT!!!

 

*Shipping of orders, which are on pre-sale, starts on the date announced in the product description of the item.

**Providing your phone number is not an obligation, but it is good to do , as it will be forwarded to the courier company to contact you , in case they have problems with the delivery.

 

SHIPPING METHODS DESCRIPTION:

 

 

ECONOMY  - This service is provided by TNT. You receive a tracking number and have insurance on the package. That means, that in case you don’t receive the package, we refund you the full amount of your money, or we resend the item, if it is in stock and you chose this option.

EXPRESS WORLDWIDE- This service is provided by TNT. You receive a tracking number and have insurance on the package. That means, that in case you don’t receive the package, we refund you the full amount of your money , or we resend the item, if it is in stock and you chose this option.

 

FREE SHIPPING-  The service is provided by the Bulgarian postal service. You receive a tracking number and insurance on the package.

 

 TRACKING YOUR ORDER:

 

Where you can track your order, depends on the shipping method that you chose.

 

Economy - http://www.tnt.com/webtracker/tracker.do?navigation=1&respLang=en&respCountry=au

Express worldwide - http://www.tnt.com/webtracker/tracker.do?navigation=1&respLang=en&respCountry=au

FREE SHIPPING- http://www.bgpost.bg/?cid=176

 

RETURN POLICY:

 

In case you are not satisfied with our product, or it doesn’t fit, we offer FREE RETURN. For more information, please visit the following link: http://shop.thegrifters.org/pages/return-policy

 

PAYMENT:

 

We accept Paypal & Credit and Debit Cards.

You can checkout in the shop using your credit/debit card information without need to have a Paypal account.

For optional Bank Transfer you will have to contact us at shop/AT/thegrifters.org

You can use the Bank Transfer option at the checkout/payment section. After placing your order we will contact you by email with details for the payment that you will have to do. After you sent us your proof of payment we will dispatch your order.

 

 

SHIPPING COSTS & ZONES:

 

 

*prices are with all taxes included